How does TQL measure the effectiveness of its compliance program?

The effectiveness of TQL's compliance program is measured by tracking compliance metrics and audit results because this approach provides a systematic way to assess how well the organization adheres to regulations and internal policies. By monitoring specific metrics, TQL can quantify compliance success and identify areas that require improvement. This data-driven approach allows the organization to make informed decisions based on empirical evidence, enhance operational processes, and mitigate risks associated with non-compliance.

In contrast, relying solely on annual reports may not provide timely insights into the program's performance, and random employee feedback lacks the structured analysis necessary for comprehensive evaluation. Outside reviews can offer valuable perspectives, but they cannot be the only measure as they may not fully reflect the internal effectiveness or day-to-day operations of the compliance program. Hence, using a combination of metrics and audits ensures a robust and proactive compliance strategy.